Refund Policy

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We offer refunds & exchanges within 28 days of the date of purchase, and are eligible for return. Please check below for more information.
For all refunds and exchanges, please use our Online Returns Portal.

Items that are not eligible for returns are the following:
All earrings (We do accept returns on ear cuffs) Engraved products, Advent Calendars and Individual products in sets - The products must be returned as a set to be eligible for a refund.

Refunds and exchanges are usually processed within 10-14 working days of receiving the items, although during busy periods this may vary.

Refunds will always be processed to the original payment method.
If you would like to return an item you originally bought from one of our A&M Stockists or Concessions, please return it directly to them within 28 days of purchase.

All eligible items must meet the following requirements to be eligible for a return: Unworn with no signs of wear or damage and in the original condition and packaging.
Once a refund or exchange has been processed you will receive an email to confirm.

Please note, Gift Cards are non-refundable.