Our stores do get very busy, but sometimes we can fit in a walk-in appointment. We always recommend booking ahead of time to not miss out.

Yes, you can reschedule your appointment up to 24 hours before! If you change your appointment on the day, or miss your appointment, you could lose your deposit.

Age restrictions:

Ages 10-15: We offer lobe piercings to ages 10 and above. You must be accompanied with a parent or guardian for piercings, and both the parent and child must bring valid photo ID (passport, driving licence or UK PASS card only)

Ages 16-18: We offer lobe and cartilage piercings to ages 16 and over. You don't need to be accompanied by a guardian, but you must bring ID with you!

Ages 18+: We challenge under 25, so please bring ID with you.

ID Requirements:

We only accept government issued ID, and we don’t accept photocopies (just the original) e.g., passports, driving licence.

We challenge 25, so please bring your ID with you. We don’t accept photocopies!

Ages 10-15: We can pierce lobes with the permission from a parent or legal guardian. We'll need to see ID for both the parent and the child, and the adult will have to complete the consent form. If the guardians' surname is different to child's, we require a birth certificate or adoption certificate.

Ages 16-18: While you don't need to bring a guardian, please bring ID with you to your appointment. Without it, we won't be able to pierce.

We cannot pierce you if any of these apply:

• You have taken any blood thinning medication in the 24 hours before your appointment (e.g. Aspirin)• You have had alcohol or taken any recreational drugs in the 24 hours before your appointment• You're pregnant or breastfeeding• You haven’t eaten 4 hours before your appointment.• You've used numbing cream within 24 hours of your appointment.• To avoid feeling ill or faint, make sure you’ve eaten!• If you have any health conditions, such as Epilepsy, you will require a doctors note. Please contact us at customercare@astridandmiyu.com for more information

You can get up to three piercings in one appointment. This can be a combination of lobe and cartilage, however only ever two cartilage piercings in one appointment on the same ear. 

This really depends on your piercing placements, so sometimes we can’t guarantee three piercings in one sitting.

Our piercing collection consists of both studs and hoops, but you’ll need to check with your piercer to make sure they’re appropriate for your piercing placement. You can check out our titanium and 14k gold piercing jewellery here.

You can buy our 14k Gold Piercing Jewelry online with a shorter post for your healed piercings. We don’t sell our titanium range of jewelry online at the moment.

We only pierce daiths with specific styles of hoops designed for daith piercings. Your piercer will be able to let you know what jewelry fits your piercing!

We're unable to pierce your conch using a hoop, because of the healing process. After a few months, when your piercing has fully healed, you can then change your stud to a ring if you wish. Book a ‘Jewelry Change Appointment’ online and we can do this for you with one of our other styles.

This will totally depend on your scar tissue, and if your piercer thinks it’s safe to do so. We recommend booking a consultation appointment before.

Changing your piercing is all dependent on how your piercing is healing, and your piercing placement. To find out recommended healing times, check out our Aftercare Guide. Once your piercing has fully healed, you can book a ‘Jewelry Change Appointment’ online to change your jewelry.

Healing times vary from person to person, and your piercing placement. Read about healing times on our Aftercare Guide.

Depending on how long you’ve had your piercing, we recommend visiting us in-store as soon as you can.

If you’ve lost your jewelry, try to find the original post and put a plaster on it as changing the jewelry can cause the hole to shrink down. Contact our Customer Care Team to book a replacement.

No, your piercer will let you know if your piercing needs to be changed to a smaller size. We only offer downsizing on straight piercing studs, so this isn’t available for rook bars or piercing hoops.