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Delivery: Free Standard Shipping On Orders Over $100
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SHIPPING & RETURNS

Your little pink box awaits

Yeah, you heard it right. We ship to the US & Canada for free. All you have to do is spend over $100.

Check out a breakdown of delivery & returns information for the US & Canada below ~ they're slightly different for each, so make sure you read the small print (even if it is a tad boring).

For European orders please visit astridandmiyu.de, for UK orders please visit astridandmiyu.com

USA

Free shipping over $100

Shipping times

Orders to the USA will be shipped via OCS/USPS. A shipment confirmation email will be sent to you after the order has been shipped. *Please note, OCS/USPS require a signature and therefore cannot deliver to PO Boxes.

All purchases will be shipped with our signature pink boxes, unless you select 'Limited Packaging' at checkout. Find out more about our packaging, here.

Delivery Delivery Time Price

Standard

3-6 working days

$15

Orders over $100

3-6 working days

Free

Return Policy

All orders placed before Christmas will have an extended returns period until the 31st January.

We do not accept returns on earrings for hygiene reasons. For all other products, we will accept returns up to 30 days for a refund or exchange. Please see below options to see which one is relevant to you.

We do not accept returns on sale products.

If you're returning because you've changed your mind... we will ask you to return the jewelry back to us via post. In your order there will be a returns form, which you will need to fill out & send back to us (free of charge) with USPS. Once it arrives back to us, we will be able to process either a refund or an exchange, depending on what you have written on the returns slip.

If some of your items are missing... please email customercare@astridandmiyu.com stating what is missing in your order and we'll be able to assist.

If you're returning because the jewelry is faulty... we ask you first to send a picture to our Customer Service Team, who will then be able to assist you further. Please speak to a member of our team before you post the jewelry back to us. You can contact our Customer Service Team by emailing customercare@astridandmiyu.com.

Duties

There will be no duties for US orders, so don't you worry about any hidden costs (we've got you covered).

CANADA

Free shipping over $100

Shipping times

Orders to Canada will be shipped via OCS/USPS. A shipment confirmation email will be sent to you after the order has been shipped. *Please note, OCS/USPS require a signature and therefore cannot deliver to PO Boxes.

All purchases will be shipped with our signature pink boxes, unless you select 'Limited Packaging' at checkout. Find out more about our packaging, here.

Delivery Delivery Time Price

Standard

3-6 working days

$15

Orders over $100

3-6 working days

Free

Return Policy

All orders placed before Christmas will have an extended returns period until the 31st January.

We do not accept returns on earrings for hygiene reasons. For all other products, we will accept returns up to 30 days for a refund or exchange. Please see below options to see which one is relevant to you.

We do not accept returns on sale products.

If you're returning because you've changed your mind... we will ask you to return the jewelry back to us via post. In your order there will be a returns form, which you will need to fill out & send back to us (free of charge) with USPS. Once it arrives back to us, we will be able to process either a refund or an exchange, depending on what you have written on the returns slip.

If some of your items are missing... please email customercare@astridandmiyu.com stating what is missing in your order and we'll be able to assist.

If you're returning because the jewelry is faulty... we ask you first to send a picture to our Customer Service Team, who will then be able to assist you further. Please speak to a member of our team before you post the jewelry back to us. You can contact our Customer Service Team by emailing customercare@astridandmiyu.com.

Duties

You will be required to pay duties for Canadian orders.

You will be contacted to pay these charges by a third party company. The cost depends on the value of your order.