Shopping cart

Your bag is currently empty.

Order Total

SHIPPING & RETURNS

Your little pink box awaits

Yeah, you heard it right. We ship to the US & Canada for free.

Check out a breakdown of delivery & returns information for the US & Canada below ~ they're slightly different for each, so make sure you read the small print (even if it is a tad boring).

For European orders please visit astridandmiyu.de, for UK orders please visit astridandmiyu.com

USA

Shipping times

Orders to the USA will be shipped via DHL. A shipment confirmation email will be sent to you after the order has been shipped. *Please note, DHL require a signature and therefore cannot deliver to PO Boxes.

All purchases will be shipped with our signature pink boxes, unless you select 'Limited Packaging' at checkout. Find out more about our packaging, here.

Delivery Delivery Time Price

Standard

3-6 working days

$15

Orders over $120

3-6 working days

Free

Return Policy

We do not accept returns on earrings for hygiene reasons. For all other products, we will accept returns up to 30 days for a refund or exchange. Please see below options to see which one is relevant to you.

We do not accept returns on sale products.

If you're returning because you've changed your mind... we will ask you to return the jewelry back to us via post. Once it arrives back to us, we will be able to process either a refund or an exchange, depending on what you have written on the returns form.

If some of your items are missing... please email customercare@astridandmiyu.com stating what is missing in your order and we'll be able to assist.

If you're returning because the jewelry is faulty... we ask you first to send a picture to our Customer Service Team, who will then be able to assist you further. Please speak to a member of our team before you post the jewelry back to us. You can contact our Customer Service Team by emailing customercare@astridandmiyu.com.

Duties

There will be no duties for US orders, so don't you worry about any hidden costs (we've got you covered).

CANADA

Shipping times

Orders to the Canada will be shipped via DHL. A shipment confirmation email will be sent to you after the order has been shipped. *Please note, DHL require a signature and therefore cannot deliver to PO Boxes.

All purchases will be shipped with our signature pink boxes, unless you select 'Limited Packaging' at checkout. Find out more about our packaging, here.

Delivery Delivery Time Price

Standard

3-6 working days

$15

Orders over $120

3-6 working days

Free

Return Policy

We do not accept returns on earrings for hygiene reasons. For all other products, we will accept returns up to 30 days for a refund or exchange. Please see below options to see which one is relevant to you.

We do not accept returns on sale products.

If you're returning because you've changed your mind... we will ask you to return the jewelry back to us via post. Once it arrives back to us, we will be able to process either a refund or an exchange, depending on what you have written on the returns form.

If some of your items are missing... please email customercare@astridandmiyu.com stating what is missing in your order and we'll be able to assist.

If you're returning because the jewelry is faulty... we ask you first to send a picture to our Customer Service Team, who will then be able to assist you further. Please speak to a member of our team before you post the jewelry back to us. You can contact our Customer Service Team by emailing customercare@astridandmiyu.com.

Duties

You will be required to pay duties for Canadian orders.

You will be contacted to pay these charges by a third party company. The cost depends on the value of your order.